Emailxtra.com Anti-Spam Policy
The following discloses our permission-based
marketing practices for Emailxtra.com. Please note that this
policy in no way supersedes, replaces or complements the privacy
policies of our clients.
If you have received unwanted, unsolicited email
sent via the Emailxtra.com system or purporting to be sent
via Emailxtra.com, please report it here.
1) We have a stringent anti-SPAM policy with
our clients. If you have received an unsolicited email (SPAM)
from one of our clients, you can let us know at .
2) You must attach a copy of the offending
email message in order for us to be able to take action.
We will not respond to your email unless you request otherwise.
Companies use us to send personalized communication
to their prospects and customers. Emailxtra.com expressly
forbids the transmission of unsolicited commercial email and
unsolicited bulk email. In order to enforce an anti-spam policy,
we have the following definition for determining what constitutes "spamming":
SPAM is an unsolicited commercial email, or an
email sent to a recipient who would not have a reasonable expectation
of receiving email from the sender.
What is SPAM?
- Any email advertising illicit or illegal activities.
- Any message sent to email addresses which
were not provided by the recipient, including those collected
from newsgroups, web sites, and domain registration information.
What is not SPAM?
Email sent by an organization with whom the recipient
had previously established a relationship, PROVIDED THAT the
sender provides a mechanism for recipients to remove themselves
from the mailing list. This can include:
- Product support updates
- Organizational news updates
- New related product offerings
In the event that Emailxtra.com receives complaints
regarding unsolicited email from an Emailxtra.com customer
source, the customer will be required to supply the external
source of their customer data.
Emailxtra.com encourages companies to respect
their customers time and attention by controlling the
frequency of mailings to individual email addresses, as well
personalizing communication with information that indicates
they have an existing relationship with their customers. (Most
bulk lists contain only an email address.)
Regulations for List Owners
License Agreement: Each mailing list administrator
is required to agree to a license agreement which requires
that all members of their mailing list must have established
a relationship with the list owner.
Mandatory Unsubscribe Instructions: All messages
sent via Emailxtra.com will include instructions for recipients
to remove their email addresses from the mailing list from
which the message was sent.
Account Termination for Abusers: Reports
of unsolicited email may result in the cancellation of a
mailing list account without refund.
As a list owner, you are fully responsible for
any third party's adherence to our policies for lists which
you obtain and use in our system. Any violation of our policies
by third parties will be seen as violations by you, and will
subject your account to disciplinary action, termination, and